Q1: The extra one month interest I paid because ICICI Pune Branch took 1 month for a process which ICICI Delhi Brach completed in 80minutes flat. I want the 1 month interest which I paid extra, back.
Q2: Why there is a difference between the switch procedures at different ICICI branches.
Q3: Why my loan account number has been changed whereas ICICI Delhi branch kept it the same? I want it to change back to my previous account number.
Q4: Why I have been asked to submit four blank checks with no date and amount and what is the status of these checks?
Q6: When my previous loan account is closed, why I have not been returned my previous blank checks which I have submitted at the time of opening the account?
Q7: Why the disbursement amount is given to this new account number ( LBPUN 00000 91). Whose account now is this? (Attached)
My Old Home loan No: LBPUN 00000 912xxx
My New Home loan No : LBPUN 00000 175xxxx
The disbursement amount went to LBPUN 00000 91 ??????
Q8: Why Gaurav Bose is sending fake ICICI letters with no references at all. I wonder if you have a record of all the letters I have received.
Q9: Actions against Gaurav Bose and Prakash Sikri as they are taking people for c ride. If I would have had only Pune loan, I could have never known about this cheating ICICI Pune bank employees are doing. They must have duped many people with only Pune home loan.
Q10: Why Gaurav is not accepting that he duped me? Why is he not taking the responsibility of his actions? Why is he getting shielded?
Monday, February 15, 2010
After my discussion with Bonny Thomas, Shakti Singh, Prateek Sharma and (I dont remember the name of the forth person), they were finally able to provide me a written explanation of all my queries.
Its so good to see people who are not directly involved taking a proactive stance and helping me out, where its sad to see ICICI as company fail to address customer complaints for 9+ months.
ICICI complaint cell is a big bluff and a waste of time.
Here is the list of questions for which I wanted an explanation, from the last 9+ months :
Here is a copy of their official letter explaining all my queries. let me tell you that this is the first sensible official letter i have seen from ICICI in last nine months.